Refund policy
At Gulf Shopping Mart, customer satisfaction is our priority. Please read our return policy carefully before making a purchase.
Return Window We accept returns within 15 days of the delivery date. Items received after this period will not be eligible for a return or refund.
How to Initiate a Return To begin the return process, you must contact us via email first. Returns sent without prior email confirmation will not be accepted.
📧 Please email us at: haroonyousaf188@gmail.com with:
- Your order number
- Reason for return
- Photos of the item (if damaged or defective)
Our team will review your request and respond within 1-2 business days with return instructions.
Eligible Items
- Items must be unused, unopened, and in original packaging
- Products must be in the same condition as received
- Sale or discounted items are not eligible for return
Non-Returnable Items
- Opened beauty or health care products
- Items without original packaging
- Products marked as final sale
Refund Process Once your return is received and inspected, we will notify you via email. Approved refunds will be processed within 5-7 business days to your original payment method.
Contact Us 📧 Email: [your email address] 🌐 Gulf Shopping Mart — Your One Stop Online Shopping Destination